Rewards FAQ

Everything you need to know about how rewards work on Hilo

This page answers the most common questions about earning rewards, eligibility, and distribution.

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How do I earn rewards?

To earn rewards on Hilo, you must meet the eligibility requirements.

Rewards are not automatic for all users. Only eligible, active, and compliant users receive rewards.

You earn by:

• Participating in markets

• Voting

• Staying active

• Maintaining required score levels

• Following platform rules

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How are rewards distributed?

Rewards are distributed every minute.

Each minute, Hilo:

1. Checks which users are eligible

2. Calculates reward shares

3. Distributes rewards accordingly

This creates a continuous and fair distribution system.

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Does my HIQ affect my rewards?

Yes.

Your HIQ directly affects your reward share.

Higher HIQ means:

• Larger reward share

• Better multipliers

• Higher earning potential

HIQ reflects your performance, accuracy, and consistency.

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Does my MIS affect my rewards?

No.

MIS does not affect your rewards.

MIS is used for:

• System weighting

• Data trust

• Signal filtering

Rewards are based on HIQ only, not MIS.

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Why didn’t I earn rewards during a certain period?

If you didn’t earn rewards, it usually means one of the following:

• You were not eligible during that period

• You didn’t meet the minimum requirements

• You were inactive

• You didn’t vote at least once in the last 24 hours

• Your account was temporarily restricted

• You violated a rule

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How do I stay eligible?

To remain eligible for rewards, make sure you:

• Vote at least once every 24 hours

• Follow community guidelines

• Avoid spam and abuse

• Maintain the required scores

• Stay active

Eligibility rules exist to keep rewards fair and meaningful.

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Can I lose my rewards?

You cannot lose already-earned rewards.

However, you can:

• Become temporarily ineligible

• Miss out on future rewards

• Have your distribution paused

If you violate rules or fail eligibility requirements.

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I think there’s a mistake — what should I do?

If you believe something is wrong:

1. Check your eligibility status

2. Check your activity history

3. Make sure you voted in the last 24 hours

If everything looks fine and you still see an issue, contact support.

Our team will investigate.

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How the reward pool works

Rewards on Hilo come from a shared reward pool, not a fixed personal balance.

This means:

• Rewards are distributed among all eligible users

• Your share depends on your performance and eligibility

• The pool is split dynamically, minute by minute

If more users become eligible or active, the same pool is temporarily shared among more participants. As a result, individual rewards may fluctuate up or down over short periods.

Over time, the reward pool can increase again through platform activity and revenue, which may restore or improve reward levels.

This system ensures that:

• Rewards remain fair

• No rewards are guaranteed

• Long-term participation is favored over short-term spikes

Important Principles

• Rewards are not guaranteed

• Rewards depend on eligibility

• Rewards are performance-based

• Rewards are non-gambling

• Rewards cannot be bought